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Scam Messages

Recent scams affecting the Central and Southern Utah area.

Beware of Impersonation Texts and Voicemails

Scammers are calling and texting customers pretending to be State Bank of Southern Utah (SBSU).

Legitimate bank employees will NEVER ask for the following:

  • Codes that SBSU sends to you. If the messages says “Do not reveal the code”, do not reveal it.
  • Your 16-digit debit or credit card number, Expiration Date or CVV code.
  • Your Online Banking login credentials (user name, password).

For additional protection against possible fraud:

  • Download the SBSU Card Suite app from the iOS or Android stores.
  • Register your SBSU debit and credit cards.
  • Get real-time alerts on your phone when your card is used.
  • Turn your cards on or off from your smartphone.

If you receive a suspicious message or call, hang up and contact SBSU right away. Visit your nearest branch or call us at (435) 865-2300 (Mon-Sat, 8 AM – 8 PM)

Example of one type of scam text:

Example of one type of scam voicemail:

Text Impersonations

Scammers are calling and texting customers pretending to be State Bank of Southern Utah (SBSU), through text messages or voicemails that ask you to take action or respond.

Please remember:

  • SBSU will never pressure you to respond to a text message.
  • We will never ask for sensitive information via phone or text.

Scammers may ask for:

  • Personal information
  • Account details
  • Your online banking login (password or username)
  • A one-time PIN (OTP) sent to your phone or email
  • Verification for a wire or ACH payment

If you receive a suspicious message or call, hang up and contact SBSU right away. Visit your nearest branch or call us at (435) 865-2300 (Mon-Sat, 8 AM – 8 PM)

Example of one type of scam text: