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We are seeing an increase in fraud attempts where scammers are calling and texting claiming to be SBSU Employees.

Images of the fraudulent voicemails and texts you might receive

text message about fraud

 

How the Scam Works

  1. You receive a phone call that appears to come from SBSU.
  2. Immediately after the call or during the call, you receive a text message with a link, asking you to “verify” your identity, account or card information
  3. The link leads to a fraudulent site designed to steal your personal and financial information (online banking credentials, SSN, etc.)

Important Reminder

Legitimate SBSU employees will NEVER:

  • Send you links through email or text
  • Ask for your full debit/credit card number, expiration date, or CVV
  • Ask for your Online Banking username or password

If a message from SBSU says “Do not share this code,” do not share it with anyone—including anyone claiming to be from SBSU., If the message says, “Provide this code to the bank representative assisting you,” then repeat the code, but ONLY if you called the bank.

Protect Yourself from Fraud

  • Download the SBSU Card Suite app from the iOS App Store or Google Play.
  • Register your SBSU debit and credit cards.
  • Receive real‑time alerts when your card is used.
  • Instantly turn your cards on or off from your smartphone.

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