Emergency Phone Numbers:

During Normal Hours (Monday – Saturday 8:00 am – 8:00 pm excluding holidays):

• 435-865-2331

When the bank is closed:

• 1-800-325-3678 (Credit Cards)
• 1-800-500-1044 (ATM/Debit Cards)
• 1-800-325-3678 (Backup number for all card types)

You must know your card number when you call after hours. We recommend that you keep a copy of your cards in a seperate location for just such occasions.

Automated Fraud Detection System:

State Bank’s processor will notify you by text message, telephone call or email to card holders whose transactions fall outside expected norms.

The system will ask for:

• Personal information to verify the correct cardholder.
• It will then list transactions (which you should recognize) and ask wether you condlucted them. Your call will be forwarded to a live person if you indicate that a transaction is not legitimate.

The system will NOT ask for:

• Your 16-digit card number and/or PIN.
• Your full SSN.

View our Reg E disclosure for liability questions.