Online Banking FAQ's

logo Mobile Banking

How do I enroll in Mobile Banking?

How do I access Mobile Banking?

What is the difference between the app and mobile website?

What is text banking?

What are the text commands for Mobile Banking?

Tips for using Remote Check Deposit.

Why does my fingerprint login not work on the App?

Why does the SecurLock® app show a $0.00 charge by Visanet?

logo Login and Password

Why am I getting a blank challenge question?

logo Printing Issues

How to print copies of checks that you view.

Safari (Apple) statement printing trouble.

When I try to print my statement online, the pages come out blank?

I can't view my statement in the Google Chrome browser.

I upgraded to Windows 10 and now I can't print my statements.

logo General

How do I sign up for Online Banking?

How do I view checks and deposit tickets?

How do I get a copy of older checks (beyond 60 days)?

Why can't I access Bill Pay?

How do I setup e-mail alerts and reminders?

ISP vs. SBSU Tech Support

I don't see all of my accounts.

Why am I getting "Your current session has expired" message?

My online statement is not showing up properly.