- Online Services
To Enroll in Mobile Banking, complete A or B below
A. For Online Banking Users (Meaning, you already use our Online Banking)
B. No computer? Not enrolled in Online Banking?
Call us at (435)865-2394 during business hours. We'll help you get setup.
After enrolling in Mobile Banking (see FAQ above) . . .
iPad, iPhone or Android App Banking:
If your phone doesn’t support one of our mobile apps, bookmark this page to conduct banking on the web through our mobile responsive website at sbsu.com.
Our website at sbsu.com works fine for most tablets.
See a list of text commands below.
Apps are available to download on Android and iPhone devices and allow quick and easy access to your account information. Download the appropriate app to your mobile device.
If you cannot or choose not to use an app or text, you can always use the browser on your phone to access our mobile responsive website at sbsu.com.
Text banking is a service which allows you to quickly request and receive account information via text message. You won't need to sign in and it's just as secure as our other services. It comes with no separate fees from State Bank (your mobile carrier's text messaging and web access charges may apply).
Text to our mobile banking number 469228 to receive your banking information. The following text commands can be used to access your information.
HINT: Nickname your accounts using short, easy to remember names. Nicknames will greatly simplify the texting process because you won't need to remember account numbers.
|Account Balance Inquiries|
|BAL||Returns the balance of all enabled accounts|
|BAL <account nickname or number>||Returns the balance for the specified account|
|Account Detail Inquiries|
|DETAILS <account nickname or number>||Returns the abbreviated account number, nickname, type, and balance for the specified account|
|Last Five History Transactions|
|TRANS <account nickname or number>||Returns the last five transactions for the specified account|
|Performing A Transfer|
|XFER <amount> FROM <from account nickname or number> TO <to account nickname or number>||Transfers the specified amount between the accounts listed.|
|HELP ALL||Returns a list of available commands|
|HELP <command name>||Returns instructions for using the specified command|
Please contact online banking support at (435) 865-2394 for help with this problem.
This may require some patience on your part because some browsers prevent "sensitive" data from being printed. Here's the solution if you cannot print a check image directly from the web browser:
Do one of the following if you have trouble printing from Safari:
You should now be able to view your pdf statements in Google Chrome.
Adobe has not yet made their Reader software compatible with the new Microsoft Edge browser, so in order to print your statements you will need to save them to your computer before printing.
This can be done as follows:
Click on the link above, fill out the form completely and click the "submit" button. Allow one banking day for processing. The bank will send your password by E-mail or by snail-mail by the next banking day.
A check or deposit ticket with a "View Image" link next to it usually indicates that an item image is available. Click the link and wait a few moments for the image to appear.
Our Online Banking System stores about 60 days worth of history. To obtain a copy of a check that is no longer listed please contact us. The bank archives check copies (both front and back) for at least seven years.
If you are using Internet Explorer on the Apple Mac, the Bill Pay screen will be garbled. Please use the Safari browser.
Cookies must be accepted in order to access online bill pay.
To fix this problem select the browser you use and follow the instructions below for accepting cookies.
Log into our Online Banking System and click on the icon "Other Services". Once the page is displayed look just below the "Other Services" icon for "Alerts". Click on "Alerts" and fill in the appropriate boxes to produce an E-mail whenever an account goes above or below a certain balance. At the top of the form verify the E-mail address you want your alerts to be sent to. Under the "Configure Alert" section click the "Edit" button to choose what type of alert you would like or to enable or disable an existing alert. Under the "Balance Alerts" section you have the option to set alert parameters for specific accounts. When you are finished filling out the required sections click the "Add Alert" button to complete the setup process.
Your ISP (Internet Service Provider) is your gateway to the Internet. The connection through your ISP must be working in order for you to connect to any web site, including ours at sbsu.com. If you experience connection problems while attempting to log into our Online Banking site, please check a few other interactive web sites before calling our technical support at 865-2394. A problem connecting to other sites indicates that your ISP is having difficulty; SBSU tech support cannot help if this is the case.
Note: Interactive sites contain log-in screens or embedded links that change frequently, such as Yahoo.
Our system automatically allows you to see accounts assigned to your tax ID number (SSN or EIN) on which you are a sole or joint owner. If you do not see all of those account, please contact us at (435)865-2394 or E-mail us. We also have the ability to provide restricted access to other accounts on which you have signature authority but do not own, such as a business, organization, club or charity.
If you are trying to view your statement on a mobile device please be aware that some devices may not support this feature. In unsupported devices the statement might only partially show up or not at all. If this is the case, please view your statement on a desktop for best results.