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Home Loan Servicing

Get assistance with your mortgage by contacting State Bank.
Climber in a Canyon

SBSU Servicing

State Bank of Southern Utah proudly services over ninety-nine percent of mortgage loans it originates.

 

What Can We Help You With?

General Questions

For general inquiries please the State Bank’s Mortgage Servicing Department.

State Bank of Southern Utah
Mortgage Servicing Department
Mailing Address: PO Box 488 Cedar City, UT 84721
Physical Address: 1322 S Interstate Dr. Cedar City, UT 84721
Phone: 435-586-4140
Fax: 435-586-4105

Mortgage Payments

Mortgage payments are due on the 1st of every month. No late fees will be applied to your loan as long as payment is received by the 16th of the
month. You can mail payments to:

SBSU Mortgage Servicing
PO Box 488
Cedar City, UT 84721

You can also make your payments through our Online Banking, or with the SBSU App. If you would like to set up auto-payments, you can contact our servicing department.

Any payments received after the 16th of the month are assessed a late fee. Late payments are reported to the credit bureaus when they are more than 30 days late.

Mortgage Payoff

The remaining principal balance may NOT be the full amount needed to pay off your mortgage. There may be additional fees and interest due to payoff your loan. To accurately determine the amount needed to satisfy your loan, we recommend you request a payoff quote from State Bank’s Mortgage Servicing department. This will outline any interest and principal due, fees to be collected, or late charges that may be assessed. Contact us for a payoff quote.

Mortgage Insurance Removal

Mortgage insurance will automatically be removed when a loan reaches 78% of the original value or purchase price of a home.

Borrowers may also request insurance removal when a mortgage loan reaches 80% of the original value of a home. An appraisal may be required to determine if your property value has declined.

If your home has increased in value, after two years of paying mortgage insurance you can request a new appraisal on your property. If your current loan-to-value is 75% or less, and there have been no late payments in the last twelve months, then mortgage insurance will be removed.

Contact us for mortgage insurance removal.

Escrow Review

An escrow account, sometimes referred to as an impound account, is set up so State Bank of Southern Utah can manage the payment of your property taxes and Insurances. These accounts are reviewed annually to make sure enough funds are being deposited to make the required payments. If you have made changes to your escrow account or are aware of adjustments to either your taxes or insurance, you may want to request a review of your account. Contact us for an escrow review.

NOTE: If you have an escrow account State Bank of Southern Utah will always pay any taxes and insurances that are set up regardless of your account balance. Any shortages in the account will be reconciled through your annual escrow review.

Financial Assistance

Financial Assistance for Home Buyers. 

Down Payment Assistance – You may be eligible to receive up to $15,000 towards a down payment on your new home.

Home Ready/Home Possible – Borrowers can receive a conventional loan with a down payment option as low as 3%.

Financial Assistance for Home Owners.

Mortgage Payment Assistance – If you’re struggling to pay your mortgage, there may be programs available that we can help you with.

Refi Now/Refi Possible – A refinance option that offers expanded eligibility for more borrowers.