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Fraud and Scams

Stay informed about the latest scams and fraud tactics so you can protect your information and money.

Latest Scam

Cash Management Fraud

Warning: Criminals are utilizing AI and publicly available information to spear phish banking customers throughout the USA.

If you receive a text message, phone call, or Email that appear to be from SBSU, take these actions:

  1. DO NOT click on any link embedded in the message.
  2. Do NOT reveal codes (especially those with a warning to NOT share the code).
  3. Hang up if called.  In all cases, call us at (435)865-2394 to talk to a legitimate bank representative about the message.

If you click on the link or reveal information to the caller, three  things may happen: (1) malware that records keystrokes will be installed on your computer, (2), you will be taken to a fake website that looks like SBSU’s but is designed to steal your user ID and Password when you attempt to login, or (3) you will be talked into revealing information to a random caller who is likely an imposter.

After you call us at (435)865-2394, we will describe security procedures in detail.

Recent Scam Activity

Fake Purchase Scam

"Did you recently purchase $850 at the Apple Store?” A text like this is how this pernicious scam begins. “N,” is your fast response. Soon, you get a call.  Your caller ID says “SBSU Fraud Department.” The smooth- talking caller asks the right questions and says the...

Beware of Impersonation Texts and Voicemails

Scammers are calling and texting customers pretending to be State Bank of Southern Utah (SBSU). Legitimate bank employees will NEVER ask for the following: Codes that SBSU sends to you. If the messages says "Do not reveal the code", do not reveal it. Your 16-digit...

Text Impersonations

Scammers are calling and texting customers pretending to be State Bank of Southern Utah (SBSU), through text messages or voicemails that ask you to take action or respond. Please remember: SBSU will never pressure you to respond to a text message. We will never ask...

State Bank Will Never

Scammers impersonate State Bank of Southern Utah (SBSU) by spoofing our phone number to call and text people in Southern Utah. While they appear helpful, State Bank employees will never ask for:

  • Your ATM PIN, full social security, or credit card numbers.
  • Your card expiration dates or CVV codes.
  • Your Online Banking credentials (username, password, codes, or challenge answers).
  • Zelle codes (to send money with Zelle, a phone number or email address is all that you need. The one-time Zelle code sent to you at registration is used to associate your bank account. Never give it to anyone).