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Fraud and Scams

Stay informed about the latest scams and fraud tactics so you can protect your information and money.

Latest Scam

Scammers are Spoofing SBSU’s Phone Number

🚨 Fraud Alert: Scammers Are Spoofing SBSU’s Phone Number

We are seeing an increase in fraud attempts where scammers spoof State Bank of Southern Utah’s (SBSU) phone number to make their calls look legitimate.

How the Scam Works

  1. You receive a phone call that appears to come from SBSU.
  2. Immediately after the call or during the call, you receive a text message with a link, asking you to “verify” your identity, account or card information
  3. The link leads to a fraudulent site designed to steal your personal and financial information (online banking credentials, SSN, etc.)

Images of the fraudulent voicemails and texts you might receive:

 

Important Reminder

Legitimate SBSU employees will NEVER:

  • Send you links through email or text
  • Ask for your full debit/credit card number, expiration date, or CVV
  • Ask for your Online Banking username or password

If a message from SBSU says “Do not share this code,” do not share it with anyone—including anyone claiming to be from SBSU., If the message says, “Provide this code to the bank representative assisting you,” then repeat the code, but ONLY if you called the bank.

Protect Yourself from Fraud

  • Download the SBSU Card Suite app from the iOS App Store or Google Play.
  • Register your SBSU debit and credit cards.
  • Receive real‑time alerts when your card is used.
  • Instantly turn your cards on or off from your smartphone.

Recent Scam Activity

Fake Purchase Scam

"Did you recently purchase $850 at the Apple Store?” A text like this is how this pernicious scam begins. “N,” is your fast response. Soon, you get a call.  Your caller ID says “SBSU Fraud Department.” The smooth- talking caller asks the right questions and says the...

Beware of Impersonation Texts and Voicemails

Scammers are calling and texting customers pretending to be State Bank of Southern Utah (SBSU). Legitimate bank employees will NEVER ask for the following: Codes that SBSU sends to you. If the messages says "Do not reveal the code", do not reveal it. Your 16-digit...

Text Impersonations

Scammers are calling and texting customers pretending to be State Bank of Southern Utah (SBSU), through text messages or voicemails that ask you to take action or respond. Please remember: SBSU will never pressure you to respond to a text message. We will never ask...

State Bank Will Never

Scammers impersonate State Bank of Southern Utah (SBSU) by spoofing our phone number to call and text people in Southern Utah. While they appear helpful, State Bank employees will never ask for:

  • Your ATM PIN, full social security, or credit card numbers.
  • Your card expiration dates or CVV codes.
  • Your Online Banking credentials (username, password, codes, or challenge answers).
  • Zelle codes (to send money with Zelle, a phone number or email address is all that you need. The one-time Zelle code sent to you at registration is used to associate your bank account. Never give it to anyone).