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Moblie Web Banking

How do I enroll in Mobile Banking?

To Enroll in Mobile Banking, complete A or B below

A. For Internet Banking Users (Meaning, you already use our Internet Banking)
  1. Login to Internet Banking at www.sbsu.com (Preferably from a desktop computer).
  2. Click "Other Services"
  3. In the submenu click "Mobile Banking"
  4. Read and accept the Mobile Banking Disclaimer
  5. Fill in the information about your mobile device
    1. Use your Internet Banking Login ID as your mobile username (unless you like keeping track of different user names).
    2. Enter your mobile phone number with no dashes or spaces (i.e. 4351234567)
    3. Select a password. You can use your same Internet Banking password, or any combination of letters/numbers 4-12 characters long.
  6. Click the "Enroll" button.
  7. You will receive a text message. Reply with "Yes". Banking-by-text will be enabled.
  8. Next, you will receive a text link to the web version of Mobile Banking (for small screens). If you intend to use your mobile web browser instead of an app, bookmark the link for easy access.
  9. You are now successfully enrolled!
B. No computer? Not enrolled in Internet Banking?
Call us at (435)865-2394 during business hours. We'll help you get setup.
How do I access Mobile Banking?

After enrolling in Mobile Banking (see FAQ above) . . .

iPad, iPhone, Android or BlackBerry App Banking:
  1. Click one of the links at left to download the appropriate app to your mobile device.
  2. If your particular phone does not have an app, you can use text messages or Mobile Web (see below).
Mobile Web:
If your phone doesn’t support one of our mobile apps, bookmark this page to conduct banking on the web: www.sbsu.com/mobile.
Tablet:
Our website at www.sbsu.com works fine for most tablets.
Text:
See the FAQ below for a list of text commands.
What are the text commands for Mobile Banking?

The following text commands can be used to access your information.

HINT: Nickname your accounts using short, easy to remember names. Nicknames will greatly simplify the texting process because you won't need to remember account numbers.
Account Balance Inquiries
Command Result
BAL Returns the balance of all enabled accounts
BAL <account nickname or number> Returns the balance for the specified account
Account Detail Inquiries
Command Result
DETAILS <account nickname or number> Returns the abbreviated account number, nickname, type, and balance for the specified account
Last Five History Transactions
Command Result
TRANS <account nickname or number> Returns the last five transactions for the specified account
Performing A Transfer
Command Result
XFER <amount> FROM <from account nickname or number> TO <to account nickname or number> Transfers the specified amount between the accounts listed.
Getting Help
Command Result
HELP ALL Returns a list of available commands
HELP <command name> Returns instructions for using the specified command
What is the difference between using an app and using the Mobile Banking website?

Apps are available to download on Android, iPhone and BlackBerry devices and allow quick and easy access to your account information.

If you cannot or choose not to use an app or text, you can always use the browser on your phone to access the small format version of Mobile Banking through the web at www.sbsu.com/mobile.

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