Logo Report Fraud/Stolen/Lost Card 

 

Emergency Phone Numbers:

  • During Banking Hours (M-F 8:00 am - 5:00 pm excluding holidays)
    • 435-865-2331
  • When the Bank is closed:
    • 800-325-3678 (Credit Cards)
    • 800-500-1044 (ATM/Debit cards)
    • 800-325-3678 (Backup number for all card types)

You must know your card number when you call after hours. We recommend that you keep a copy of your cards in a separate location for just such occasions.

SecurLock Communicate Automated Fraud Detection System:

State Bank’s card processor will notify you by text message, telephone call or email to card holders whose transactions fall outside expected norms.

The System will ask for …

  • Personal information to verify the correct cardholder.
  • It will then list transactions (which you should recognize) and ask to indicate whether you conducted them. Your call will be forwarded to a live person if you indicate that a transaction is not legitimate.

The system will not ask for . . .

  • Your 16-digit card number and/or PIN.
  • Your full SSN.
 
  

Logo Visa Zero Liability Promise for Unauthorized Purchases

Merchant Services Solutions
Complete this form to have a representative contact you.