Fill out the form completely and click the "submit" button. Allow one banking day for processing. The bank will send your password by E-mail or by snail-mail by the next banking day.
A check or deposit ticket with a "View Image" link next to it usually indicates that an item image is available. Click the link and wait a few moments for the image to appear.
Our Online Banking System stores about 60 days worth of history. To obtain a copy of a check that is no longer listed contact your nearest branch. The bank archives check copies (both front and back) for at least seven years.
If you are using Internet Explorer on the Apple Mac, the Bill Pay screen will be garbled. Please use the Safari browser.
Cookies must be accepted in order to access online bill pay.
Log into our Online Banking System and click on the icon "Other Services". Once the page is displayed look just below the "Other Services" icon for "Alerts". Click on "Alerts" and fill in the appropriate boxes to produce an E-mail whenever an account goes above or below a certain balance. At the top of the form verify the E-mail address you want your alerts to be sent to. Under the "Configure Alert" section click the "Edit" button to choose what type of alert you would like or to enable or disable an existing alert. Under the "Balance Alerts" section you have the option to set alert parameters for specific accounts. When you are finished filling out the required sections click the "Add Alert" button to complete the setup process.
Your ISP (Internet Service Provider) is your gateway to the Internet. The connection through your ISP must be working in order for you to connect to any web site, including ours at www.sbsu.com. If you experience connection problems while attempting to log into our Online Banking site, please check a few other interactive web sites before calling our technical support at 865-2394. A problem connecting to other sites indicates that your ISP is having difficulty; SBSU tech support cannot help if this is the case.
Note: Interactive sites contain log-in screens or embedded links that change frequently, such as Yahoo.
Our system automatically allows you to see accounts assigned to your tax ID number (SSN or EIN) on which you are a sole or joint owner. If you do not see all of those account, please contact us at (435)865-2394 or E-mail us. We also have the ability to provide restricted access to other accounts on which you have signature authority but do not own, such as a business, organization, club or charity.
You should now be able to view your pdf statements in Google Chrome.
If Option 1 is not a comfortable option leave the settings as they are and:
This will leave your current security settings untouched yet allow you to access bill pay.
This option will cause the browser to accept all incoming cookies which may create vulnerabilities
depending on the sites that are visited. After using this option to accept the cookie from SBSU
change back to the previous cookie settings to eliminate this threat.
Keep in mind that by doing this you will have to follow these same steps in the future if your cookies are ever deleted.
If you prefer to not receive cookies yet would like to be able to access bill pay: