Frequently Asked Questions
To Enroll in Mobile Banking, complete A or B below
Call us at (435)865-2394 during business hours. We'll help you get setup.
After enrolling in Mobile Banking (see FAQ above) . . .
If your phone doesn’t support one of our mobile apps, bookmark this page to conduct banking on the web: www.sbsu.com/mobile.
Our website at www.sbsu.com works fine for most tablets.
Text to our mobile banking number 469228 to receive your banking information. See the FAQ below for a list of text commands.
The following text commands can be used to access your information.
HINT: Nickname your accounts using short, easy to remember names. Nicknames will greatly simplify the texting process because you won't need to remember account numbers.
|Account Balance Inquiries|
|BAL||Returns the balance of all enabled accounts|
|BAL <account nickname or number>||Returns the balance for the specified account|
|Account Detail Inquiries|
|DETAILS <account nickname or number>||Returns the abbreviated account number, nickname, type, and balance for the specified account|
|Last Five History Transactions|
|TRANS <account nickname or number>||Returns the last five transactions for the specified account|
|Performing A Transfer|
|XFER <amount> FROM <from account nickname or number> TO <to account nickname or number>||Transfers the specified amount between the accounts listed.|
|HELP ALL||Returns a list of available commands|
|HELP <command name>||Returns instructions for using the specified command|
Apps are available to download on Android, iPhone and BlackBerry devices and allow quick and easy access to your account information. Use the links above to download the Mobile Banking app to your device.
If you cannot or choose not to use an app or text, you can always use the browser on your phone to access the small format version of Mobile Banking through the web at www.sbsu.com/mobile.