• Emergency
    Numbers
  • Gift
    Cards
  • Visa
    Credit Card
  • Zero Liability Promise for
    Unauthorized Purchases
  • Visa
    Business Card
  • Merchant Bankcard
    Services
  • SureCash
    Overdraft Protection
  • ATM/Debit
    Card

Card Department Phone Number: (435)865-2331 (Cedar City)

 

Lost or Stolen Card Emergency Phone Numbers:

  • During Banking Hours (M-F 8:00 am - 5:00 pm excluding holidays)
    • 435-865-2331
  • When the Bank is closed:
    • 800-991-4961 (Credit Cards)
    • 800-500-1044 (ATM/Debit cards)
    • 800-325-3678 (Backup number for all card types)

You must know your card number when you call after hours. We recommend that you keep a copy of your cards in a separate location for just such occasions.

Falcon Automated Fraud Detection System:

State Bank’s card processor places automated calls to card holders whose transactions fall outside expected norms. If there is no answer, a message is left for the cardholder to call one of the phone numbers listed below.

Credit Card/Debit Card
  • 800-890-5097
  • 800-437-9392
  • 800-500-1044
  • 727-227-2447 (for international collect calls)

The System will ask for …

  • The last 4-digits of your SSN to verify the correct cardholder.
  • It will then list transactions (which you should recognize) and ask to indicate whether you conducted them. Your call will be forwarded to a live person if you indicate that a transaction is not legitimate.

The system will not ask for . . .

  • Your 16-digit card number and/or PIN.
  • Your full SSN or your date of birth.
 
   

Gift Cards

A Gift Card is perfect for any occasion because it is always the right color and size. Get one or several by visiting any branch of State Bank of Southern Utah. Cards may be loaded with up to $1000 and used anywhere in the United States where Visa® debit cards are accepted.

Card Cost
$5.00 per card.
$3.50 per card for bulk orders of 25 or more.

Review card activity and remaining balance at www.myprepaidbalance.com

Card does not have cash access and can be used at any merchant that accepts Visa debit cards.
This card is issued by MetaBank pursuant to a license from Visa U.S.A. Inc.

Visa Credit Card

Conduct transactions or obtain cash anywhere on the planet where Visa is accepted. Charges accumulate on your monthly statement. Interest accrues only if the unpaid balance is not paid before the end of the grace period. Cash advances may be obtained from ATM's in conjunction with your secret PIN. Change your PIN by filling out the form enclosed with your PIN notification.

Apply for a Visa Credit Card (Available to existing SBSU customers and to those within our service area, which includes southwestern Utah, southeastern Nevada, and northern Arizona).

Visa Zero Liability Promise for Unauthorized Purchases

Use your Visa debit/credit card with confidence wherever you shop. You have zero liability on unauthorized purchases if you notify the bank within 60 days of the statement date on which the unauthorized charges first appear.

However, if you provide your card numbers to criminals by responding to phishing E-mail and consequently lose money, the "Zero Liability" promise will not apply. In this case your liability may be no more than $50 if you notify the bank within 60 days of the statement date on which the unauthorized charges first appear. You may be liable for 100% of the unauthorized charges if you fail to notify the bank in a timely manner. See Reg E.

Visa Business Card

The Visa Business Card is great for any business. Obtain a master account limit. Separate cards are then issued to individual employees, each with its own credit limit and itemized statement. $20 per card annual service fee.

Merchant Bankcard Services

Call us at (435) 865-2332 to set up your business to accept all types of plastic. We support Visa, MasterCard and Discover. We can also help with American Express, Diners and JCB.

  • Online reports and transaction information for merchants is available at TransFirst's Web site. Merchants who are using the system for the first time will need to register before logging in (click the link and look for the "register" button).

logo SureCash Overdraft Protection

State Bank offers inexpensive overdraft protection through our SureCash Line of Credit. Funds are transferred automatically in $100 increments and cost $3 per transfer. Please stop by your nearest branch to fill out an application or download the application below. SureCash requires credit approval. State Bank is an Equal Opportunity Lender. The SureCash line of credit is available for ATM withdrawals and Point of Sale purchases (through your debit card).

Apply for a SureCash Line of Credit (You must have an existing SBSU Checking account.)

What Can I Do With My Real-Time ATM/Debit Card?

Make purchases or obtain cash wherever Visa is accepted. Use the same card to conduct either signature-based credit transactions or PIN-based ATM/debit transactions, depending upon the capability of the retailer. Memorize your PIN and never reveal it to anyone - including bank personnel. Your PIN may be permanently changed at any SBSU ATM or office.

Apply for a Visa Debit Card (You must have an existing SBSU Checking account.)

By the way, we will never send you an e-mail that asks for your card number or PIN to "Confirm your Identity" (see phishing).

Verified by Visa

6 Designs to Choose From

cards
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